Room Attendant

Position Description

Clean and service hotel guestrooms in accordance with established regulations and standards. Provide prompt and efficient service to customers in a professional manner.

 

Qualifications:

Customer service background.
Friendly, professional verbal communication.
Ability to comprehend and execute all standard housekeeping procedures as trained.
Able to bend, reach, lift and move up to 40 pounds.
Able to stand for the duration of shift.

 

Position Requirements/Job Results:

Follow established standards determined by management and government regulations, including OSHA, when cleaning hotel guestrooms, public areas, and when performing other duties
Report all needed repairs, safety, fire, or security problems and concerns that might cause damage to guests, staff, or hotel property immediately to management.
Transfer any lost and found items in accordance with standard hotel procedure to Executive Housekeeper or Assistant Executive Housekeeper.
Submit completed, assigned rooms list, as well as any floor and room keys in accordance with hotel policy and procedures.
Conduct periodic deep cleaning of guestrooms.
Assist in laundry or with other duties assigned by management.
Exhibit professional communication and team-member skills to accomplish maximum service for department and property.
Comprehend how all departments within the hotel work together and affect each other, guests, and service.
Recognize and follow company procedures and policies as defined in the Employee Handbook.
Complete any and all tasks given by supervisor.

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