top of page

Room Inspector

Position Description

Inspect hotel guest rooms for cleanliness according to the regulations and standards set forth by management.  Provide prompt and efficient service to customers in a professional manner.

Qualifications:

• Customer service background.

• Friendly, professional communication.

• Comfortable using a computer.

• Able to read and write.

• Previous housekeeping experience required.

• Previous room inspecting experience preferred. 

• Previous training experience preferred.

• Able to walk and stand for the duration of shift.

• Able to perform physical qualifications of a room attendant.

Position Requirements/Job Results:

• Inspect hotel guestrooms for cleanliness.

• Give feedback to room attendants on room cleanliness, amenity placement, and overall appearance.

• Report reoccurring performance problems to executive housekeeper and assistant executive housekeeper.

• Handle and resolve customer complaints, resulting in customer satisfaction and developing loyalty.

• Communicate with front office and maintenance room status updates, changes, and availability.

• Accurately assign guest rooms for cleaning and update guestroom status by use of the hotel computer system.

•Train new employees. 

• Perform the specific duties of housekeeping employees as necessary.

• Comprehend how all departments within the hotel work together and affect each other, guests, and service. 

• Exhibit professional communication and team-member skills to accomplish maximum service for department and property.

• Recognize and follow company procedures and policies as defined in the Employee Handbook.

• Complete any and all tasks given by supervisor.

bottom of page